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Terms of service

Terms of Service

Last Updated: October 11, 2026

OVERVIEW

Welcome to Maysen Jane! The terms "we," "us," and "our" refer to Maysen Jane. Maysen Jane operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Maysen Jane is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately represent our beauty, skincare, wellness, comfort, and other products. However, product colors, packaging, and appearance may vary slightly from what is displayed on your screen due to differences in device settings, lighting, and display configurations.

We do not warrant that the appearance or quality of products or services purchased will meet your expectations or be identical to their online representations.

Product descriptions, ingredients, packaging, availability, and specifications may be updated at any time without notice. We reserve the right to discontinue products or limit purchase quantities by person, geographic region, or jurisdiction.

Customers are responsible for reviewing product descriptions, ingredient lists, directions, and warnings before use. Individual experiences and results may vary.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Maysen Jane reserves the right to accept or decline an order at its discretion, subject to applicable law.

An order is not accepted until we confirm its acceptance and receive and process payment.

Please review your order carefully before submitting it. We may be unable to accommodate cancellations or modifications once an order has been accepted or entered processing.

If we decline, modify, or cancel an order, we will attempt to notify you using the contact information provided during checkout.

Purchases are subject to our Refund Policy.

You represent and warrant that purchases are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged will be the price in effect when the order is placed, as reflected in your order confirmation.

Unless otherwise stated, displayed prices exclude applicable taxes, shipping charges, handling fees, customs duties, or import charges.

Promotional offers may be subject to additional terms and conditions. If promotional terms conflict with these Terms of Service, the promotional terms will govern that promotion.

You agree to provide accurate, complete, and current billing, payment, and account information.

You represent and warrant that you are authorized to use the payment method provided and agree to pay all applicable charges associated with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

We strive to process and ship orders within the timeframes communicated on our website.

All processing and delivery timeframes are estimates unless expressly guaranteed.

Shipping times may vary depending on product availability, fulfillment partners, shipping carriers, destination, and circumstances outside our reasonable control.

We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or other events beyond our control, except where applicable law requires otherwise.

Once products are transferred to the shipping carrier, title and risk of loss pass to the customer to the extent permitted by applicable law.

Please review our Shipping Policy for additional information regarding shipping and delivery.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including trademarks, branding, text, images, graphics, product reviews, videos, audio, and website design, are owned by Maysen Jane, its affiliates, or licensors and are protected by applicable intellectual property laws.

The Services are intended for personal, noncommercial use.

You may not reproduce, distribute, modify, publicly display, republish, download, store, or transmit materials from our Services without prior written permission, except as permitted by law.

Nothing in these Terms grants any ownership rights or licenses to intellectual property belonging to Maysen Jane, Shopify, or third parties.

The Maysen Jane name, logo, designs, and branding may not be used without authorization. Shopify's name and trademarks remain the property of Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not monitor, control, or operate.

These tools are provided "as is" and "as available," without warranties, representations, or endorsements.

Your use of optional third-party tools is at your own discretion and risk. You should review the applicable terms and policies of each third-party provider.

We may introduce new features, tools, or resources in the future. Such features will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites, services, or content.

We are not responsible for evaluating or verifying the accuracy, security, or reliability of third-party websites.

Accessing third-party websites is at your own risk.

We are not liable for damages or losses related to purchases, interactions, or transactions conducted through third-party websites, except as required by applicable law.

Please review the terms and privacy practices of third-party providers before engaging with their services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Maysen Jane is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Maysen Jane.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Maysen Jane, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Maysen Jane.

SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is subject to our Privacy Policy.

Certain personal information may also be subject to Shopify's Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of our Services.

Information submitted through our website may be shared with Shopify and authorized service providers, including providers operating in other countries, as necessary to deliver our Services.

Please review our Privacy Policy for more information about how personal information is collected, used, shared, and protected.

SECTION 11 – FEEDBACK

If you submit reviews, comments, suggestions, ideas, photographs, or other content ("Feedback"), you grant Maysen Jane a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes including operating, improving, and promoting our Services.

You represent and warrant that you own or have the necessary rights to submit the Feedback and that you have disclosed any compensation or incentives received in connection with it.

We are not obligated to maintain Feedback in confidence, compensate you for it, or respond to it.

We reserve the right to monitor, edit, or remove Feedback that is unlawful, offensive, misleading, defamatory, or otherwise violates these Terms or the rights of others.

You are responsible for the accuracy and legality of Feedback you submit.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where information is inaccurate, including after an order has been submitted, subject to applicable law.

SECTION 13 – PROHIBITED USES

You agree to use our Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations.

  • Infringe upon intellectual property rights.

  • Harass, threaten, abuse, or discriminate against others.

  • Submit false, misleading, or fraudulent information.

  • Distribute spam, malware, viruses, or malicious code.

  • Impersonate another individual or organization.

  • Collect personal information without authorization.

  • Interfere with the operation or security of our website.

  • Circumvent access restrictions or security measures.

  • Scrape, copy, extract, or commercially exploit website content without authorization.

  • Use automated tools, including AI agents, in violation of these Terms.

We reserve the right to suspend or terminate access to our Services if we determine that these Terms have been violated.

SECTION 14 – AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict accordance with Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may limit, including through technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

14.4 Agents must:

  1. Identify themselves in all HTTP/HTTPS requests by including "Agent/[agent name]" in the request's user-agent string.

  2. Not conceal or misrepresent their automated nature, including by mimicking human behavior or circumventing CAPTCHAs.

  3. Respond truthfully to requests seeking to determine whether an interaction originates from a human or automated system.

  4. Not circumvent measures intended to block, restrict, or regulate automated access.

SECTION 15 – TERMINATION

We may terminate or suspend your access to the Services, in whole or in part, at our discretion and subject to applicable law.

You remain responsible for outstanding amounts incurred before termination.

Provisions that by their nature should survive termination, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and related provisions, will remain effective.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided through our Services is intended for general informational purposes.

We do not warrant that all information will be accurate, complete, or suitable for every individual circumstance.

EXCEPT AS EXPRESSLY STATED BY MAYSEN JANE OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT PERMIT CERTAIN WARRANTY DISCLAIMERS, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MAYSEN JANE, ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, INCLUDING SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Maysen Jane, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal fees arising from:

  1. Your breach of these Terms of Service.

  2. Your violation of applicable laws or third-party rights.

  3. Your misuse of or unauthorized access to the Services.

We will notify you of indemnifiable claims, and you agree to cooperate reasonably in their defense.

We may control the defense and settlement of such claims at your expense, subject to applicable law. We will not agree to a settlement imposing nonmonetary obligations on you without your consent, which shall not be unreasonably withheld.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

Any unenforceable portion will be severed without affecting the validity of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms of Service, together with the policies and operating rules referenced on our website, constitute the entire agreement between you and Maysen Jane regarding your use of the Services.

These Terms supersede prior agreements, communications, and understandings relating to the Services.

Any ambiguity in the interpretation of these Terms shall not automatically be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without prior consent or notice, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Maysen Jane is headquartered, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any disputes shall be subject to the jurisdiction of courts with appropriate authority, to the extent permitted by applicable law.

SECTION 23 – HEADINGS

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify, or replace these Terms by posting revisions to our website.

We will provide notice of material changes where required by applicable law.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Maysen Jane LLC

Website: https://maysenjane.com

Email: maysenjanellc@gmail.com